🚐 Independence Van Service (256)
Empowering daily travel for differently-abled individuals.
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🤝 Term & Conditions
1. Acceptance of Terms
By using our transport booking service, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not use this service.
2. Booking Confirmation
A booking is considered confirmed only after successful payment and receipt of a booking confirmation. The customer is responsible for providing accurate information during the booking process.
3. Passenger Information
Passengers must provide valid information, including their name, contact details, and any other required information. Incorrect information may result in booking cancellation without notice.
4. Seat Availability
All bookings are subject to seat availability. The operator reserves the right to change or reassign seats when necessary due to operational requirements.
5. Boarding and Arrival
Passengers are advised to arrive at the designated boarding point at least 15 to 30 minutes before departure. Failure to arrive on time may result in the loss of the booking without any refund.
6. Cancellation and Refund Policy
Cancellation and refund eligibility may vary depending on the operator’s policy. Any applicable processing fees, taxes, or service charges may be deducted from the refund amount.
7. Schedule Changes
Departure times, routes, and stops may be modified because of weather conditions, traffic, technical issues, government regulations, or other unforeseen circumstances.
8. Passenger Conduct
Passengers must behave appropriately during the journey. Any unlawful, abusive, or disruptive behavior may result in immediate removal from the service without compensation.
9. Luggage Policy
Passengers are responsible for their belongings. The transport operator will not be liable for any loss, damage, or theft of personal items.
10. Limitation of Liability
The transport operator shall not be held responsible for delays, cancellations, accidents, natural disasters, or circumstances beyond reasonable control.
11. Privacy Policy
Personal information collected during the booking process will be used only to provide and improve the service in accordance with the applicable privacy policy.
12. Changes to Terms
These terms and conditions may be updated at any time without prior notice. Continued use of the service indicates acceptance of the revised terms and conditions.
13. Contact Information
If you have any questions regarding these terms and conditions, please contact the transport operator directly.